PRIVACY POLICY

Effective Date: June 2026
Last Updated: June 2026

1. Introduction

FuturesSoft Technology Pvt. Ltd. ("FuturesSoft", "Company", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, process, and protect personal information when individuals:

• Visit our website;

• Request information about our services;

• Engage us for software development or consulting services;

• Communicate with us by email, telephone, social media, or other channels; or

• Otherwise interact with FuturesSoft.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

 

2. Definitions

For purposes of this Privacy Policy:

Personal Information means information that identifies or can reasonably identify an individual.

Processing means collecting, storing, using, disclosing, transferring, deleting, or otherwise handling personal information.

Client Data means information, content, files, databases, source code, documents, or materials provided by a client during a project.

Service Providers means third-party vendors that assist us in operating our business and delivering services.

 

3. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Company or organization name

• Job title or position

• Project requirements

• Budget information

• Billing details

• Uploaded files and attachments

• Communications and correspondence

Information Collected Automatically

When you access our website, we may automatically collect:

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Geographic region

• Referral URLs

• Pages viewed

• Date and time of access

• Session information

• Website interaction data

Information From Third Parties

We may receive information from:

• Analytics providers

• Marketing partners

• Social media platforms

• Business directories

• Referral sources

• Payment processors

where legally permitted.

 

4. Cookies and Similar Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

• Operate website functionality;

• Improve user experience;

• Analyze traffic and usage patterns;

• Remember user preferences;

• Measure marketing effectiveness;

• Improve website performance and security.

Cookies may be categorized as:

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Used to understand website usage and improve performance.

Functional Cookies

Used to remember user preferences and settings.

Marketing Cookies

Used to measure advertising effectiveness and deliver relevant content.

Users may control cookie settings through browser preferences. Disabling cookies may affect certain website features.

 

5. How We Use Personal Information

We may use personal information for the following purposes:

• Responding to inquiries and requests;

• Preparing quotations and proposals;

• Delivering software development services;

• Managing projects and customer relationships;

• Providing technical support;

• Processing payments and invoices;

• Maintaining business records;

• Improving our website and services;

• Conducting analytics and performance monitoring;

• Sending service-related communications;

• Complying with legal obligations;

• Detecting fraud, abuse, or security threats;

• Protecting our legal rights and interests.

We will only use information for purposes consistent with this Privacy Policy or as otherwise permitted by law.

 

6. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

• Consent;

• Performance of a contract;

• Compliance with legal obligations;

• Legitimate business interests;

• Protection of vital interests;

• Establishment, exercise, or defense of legal claims.

 

7. Marketing Communications

We may send newsletters, service announcements, event invitations, or promotional communications.

Recipients may opt out of marketing communications at any time by:

• Following unsubscribe instructions;

• Contacting us directly; or

• Updating communication preferences where available.

Operational communications relating to projects, contracts, invoices, or support services may still be sent when necessary.

 

8. Information Sharing and Disclosure

We do not sell personal information.

We may disclose personal information to:

• Employees and authorized personnel;

• Independent contractors;

• Cloud infrastructure providers;

• Hosting providers;

• Payment processors;

• Email and communication service providers;

• Analytics providers;

• Professional advisors;

• Auditors;

• Government authorities where legally required.

All third parties are expected to maintain appropriate confidentiality and security protections.

 

9. International Data Transfers

Because our technology infrastructure and service providers may operate globally, personal information may be transferred to and processed in jurisdictions outside Nepal.

Where such transfers occur, we take reasonable measures to ensure appropriate safeguards are implemented to protect personal information.

 

10. Client Data and Project Information

Clients may provide data, documents, databases, credentials, source code, and other information during project execution.

Such information shall be:

• Used solely for providing contracted services;

• Accessed only by authorized personnel;

• Protected through reasonable administrative, technical, and organizational safeguards.

Ownership of Client Data remains with the Client unless otherwise agreed in writing.

 

11. Data Security

We implement reasonable and industry-standard security measures designed to protect information from unauthorized access, alteration, disclosure, or destruction.

These measures may include:

• SSL/TLS encryption;

• Secure hosting environments;

• Access controls;

• Multi-factor authentication;

• Network monitoring;

• Firewall protection;

• Secure backup systems;

• Employee confidentiality obligations;

• Periodic security reviews.

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

12. Data Breach Response

If we become aware of a security incident affecting personal information, we will take reasonable steps to:

• Investigate the incident;

• Mitigate potential harm;

• Restore affected systems where possible;

• Notify affected individuals or authorities when required by applicable law.

 

13. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill contractual obligations;

• Provide services;

• Maintain business records;

• Resolve disputes;

• Enforce agreements;

• Comply with legal and regulatory requirements.

When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable laws.

 

14. Your Privacy Rights

Depending on applicable laws, individuals may have the right to:

• Access personal information;

• Correct inaccurate information;

• Request deletion;

• Restrict processing;

• Object to certain processing activities;

• Withdraw consent;

• Request data portability;

• Request information regarding data usage.

Requests may be submitted using the contact information provided below.

We may verify identity before responding to requests.

 

15. Do Not Track Signals

Some web browsers provide "Do Not Track" (DNT) settings.

Because there is currently no universally accepted standard for responding to DNT signals, our website may not respond to such settings.

 

16. Third-Party Websites

Our website may contain links to external websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

Users are encouraged to review the privacy policies of those websites before providing personal information.

 

17. Children's Privacy

Our website and services are intended for business and professional use and are not directed toward children under the age of thirteen (13).

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

For privacy-related inquiries, requests, or complaints, please contact us using the details above.

18. Business Transfers

In the event of a merger, acquisition, reorganization, investment transaction, sale of assets, or similar corporate event, personal information may be transferred as part of the transaction, subject to applicable legal requirements.

 

19. Privacy Policy Updates

We may revise this Privacy Policy from time to time.

Changes will be posted on this page together with an updated revision date.

Continued use of our website or services following publication of changes constitutes acknowledgment of the updated Privacy Policy.

 

20. Complaints

Individuals who believe their privacy rights have been violated may contact us using the information below.

We will make reasonable efforts to investigate and respond to privacy-related concerns promptly.

 

21. Contact Information

FuturesSoft Technology Pvt. Ltd.

Pulchowk, Lalitpur, Nepal

Email: [ [email protected] ]

Phone: +977 9801161330

Website: [ https://futuressoft.com/ ]

To learn more about our services, please visit our Services page.